Ensuring business continuity during challenging times

Transcript

Tim Buckley: Greg, a single of the thoughts that we’ve been obtaining from our consumers is what are we accomplishing all around small business continuity? What methods have we taken to make confident that regardless of how extensive the coronavirus goes on regards to how significant it receives that we can carry on to preserve the functions likely? And now to our viewers out there, if you glimpse powering me, what you are on the lookout at is a single of our buying and selling floors. Normally you’d see it densely populated. That does not suggest that persons are not doing work out there when you just see persons, just about every other desk or just about every 3rd desk. It indicates that we’ve distanced them properly, and I really should by the way talked about that you’ll detect a Greg and I are sitting down apart in this article. We’re making an attempt to apply social distancing and every little thing that we do. Past, social distancing, what are you guys accomplishing? What methods have you taken to make confident this procedure carries on? How have you dispersed your workforce?

Greg Davis: So it starts actually with the reality that hey, it’s a world-wide procedure so we have buying and selling areas in the US, buying and selling areas in the British isles as properly as Melbourne, Australia. And in addition to those people world-wide buying and selling areas, we also have contingency web sites that we’re leveraging correct now in each and every a single of those people areas. So we have our workforce break up up between our principal hubs and those people contingency web sites, and we’ve even geared up for the reality that if we will need to, our persons could trade from home. So we’ve set up the know-how, we’ve analyzed the process, so we could have small business as standard, even in a significant event.

Tim: And buying and selling from home is not one thing you are likely to jump to. I suggest you guys like the collaboration that transpires on the flooring even when persons are distribute out. It is just a great deal easier to happen there. That stated, if we have to go there, we certainly all set to do it.

Greg: Absolutely.

Tim: Security is likely to be the similar certainly whether if someone’s at home as it’s likely to be the similar if we’re buying and selling from home, as if you are buying and selling from in this article.

Greg: Absolutely.

Tim: Now, I really should point out Greg that the rest of Vanguard’s functions, whether they’re speaking to an associate at Vanguard, whatever spot of Vanguard is supporting the consumer, those people places have been dispersed too. That we have taken methods to go associates apart. Shifting between distinct properties. Folks are doing work from home. They are dispersed between our web sites as properly so. We’re having the methods to make confident that we carry on small business as standard in this article or as close to as standard as feasible

Greg: Absolutely.